Disclaimer

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The Webmaster
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Refund Policy

We strongly recommend that our visitors read carefully the extensive details on the site and the preview version of the guide available here . This preview version has the complete table of content of the guide and first two chapters. We also encourage you to contact our customer serivces or scientific support if any issue unclear before the purchase.

Due to the irrevocable nature of our non-tangible e-Learning products, we do not typically issue refunds. As for the downloadable digital products, there is no product to be returned. For that reason, we offer as much as inside content as possible on our preview section of our website for students to evaluate carefully before purchasing. Questions could be addressed before placing an order by sending an email support request to our support line.

On a case by case basis in agreement of the parties concerned, we might consider the refund if the reasons for the refund are well justified, such as product not usable or not-as-described. To do so, please fill out the Refund Request Partition form and fax it back to Refund Review Board at (866)475-5444 (fax). Our board should have your case reviewed within five business days.

Please direct all refund-related requests to:

The Refund Review Board
Chemistry Survival Publishing
Fax: 1-866-475-5444
RefundReview@chemistrysurvival.com